Moments of Impact

Co-authored by Chris Ertel and Lisa Kay Solomon, Moments of Impact: How to Design Strategic Conversations That Accelerate Change was published by Simon and Schuster in 2014. A decade later, it still stands as the definitive guide to the art and science of designing high-impact strategic conversations. Moments made the Wall Street Journal best-seller list in 2014 and has been translated into five languages: Chinese (two versions), Russian, Dutch, and Turkish

Praise for Moments of Impact

“What if conversations at work actually mattered? Moments of Impact shows how they can, offering an actionable model for sparking creativity and driving change.”
_{― Adam Grant, Wharton professor and bestselling author of Give and Take, Originals, Think Again, and Hidden Potential}  

“They say insanity is doing the same thing over and over again and expecting a different result. I say that’s also a pretty good definition of the typical business meeting. If you’d like to short-circuit the meeting loop and energize your team’s ability to solve real problems and create new visions, then Moments of Impact is the book you need.”
_{― Daniel H. Pink, author of A Whole New Mind, To Sell is Human and Drive}

“If you are even remotely interested in 1) having a team that knows what each other is doing, 2) delivering a complex message in a clear way, 3) making sense of the mania that passes for so much of “business thinking” these days, you must read this book.”
_{― Dan Roam, author of The Back of the Napkin and Blah Blah Blah}

“Solomon and Ertel get it. We need to move beyond the blah blah blah dominating our meeting rooms today. We need strategic conversations—this book shows you how to design them.”
_{― Alexander Osterwalder, co-author of Business Model Generation and Business Model You}

“We’ve seen how the power of design can radically change experiences for the better. Moments of Impact shows how design can transform our strategic conversations, too.”
_{― Scott Cook, co-founder of Intuit}

“…(T)his is a guide every frustrated meeting-goer should read, with advice they should all implement.”
_{― Publishers Weekly}

“Ertel and Solomon articulate the purpose, principles and practices of well-designed strategic conversations and support their ideas with a lively, convincing mix of social science theories and research, interviews with organizational leaders, anecdotes and case studies, and an invaluable 60-page Starter Kit…to enable you to put the ideas to work immediately.”
_{― Success Magazine}

“Chris Ertel and Lisa Kay Solomon provide several useful tools for making sure all voices are heard–and empathized with–at strategy meetings. You can apply many of their tips to general meetings as well. Refreshingly, Ertel and Solomon remind readers that diversity comes in many forms–all of which are important in business settings.”
_― Inc.com